Case study - how equipment helped James


James has Down's Syndrome and wants to live on his own and be independent. His parents support James' goal of living on his own but have two main concerns:

Their concerns:

  • James is prone to periods of forgetfulness
  • James is extremely trusting of other people

The solution:

  1. A series of telecare sensors in the property including a temperature extremes sensor in case of a fire in the kitchen and ...
  2. ...a flood detector in the bathroom if the bath or sink should overflow. Click here for more advice on fire or flood prevention.
  3. A bogus caller button and personal alarm button to protect James from bogus callers.

    The bogus caller button was installed next to the front door and allows James to simple press the button, every time he has an unexpected caller. This automatically raises an alarm at his help centre, where staff can listen to the situation and intervene, perhaps calling the police, if necessary. James chooses to wear the personal alarm button on his wrist and can alert his help centre if he requires assistance by simply pressing the button.

  4. A property exit sensor to alert his parents if the front door is opened late at night or left open.

The outcome:

Both James and his parents are very happy with the telecare solution provided. His parents had a number of concerns regarding his safety and these were all resolved by telecare. James is more independent than ever and his parents do not need to regularly check up on him to know that he is safe.

To view the telecare equipment listed above click on the relevant pictures below:

Temperature extremes

Products: Temperature extremes

Temperature extremes sensors will detect extremes of temperature and automatically alert your help centre

Flood detectors

Products: Flood detectors

These sensors can provide early warning of overflows and leaks that may grow to become a flood

Bogus caller buttons

Products: Bogus caller buttons

Bogus caller buttons are also called 'panic buttons', a 'bogus caller button' can be installed next to the front door or beside your bed

Personal alarm buttons

Products: Personal alarm buttons

Personal alarm buttons are also called 'personal triggers' and are available with neck cords or wrist straps

Property exit sensors

Products: Property exit sensors

These sensors are placed above a front and / or back door and can detect if you or someone else leaves the property and doesn't return within a certain period of time

The above equipment needs to be connected together, and to a help centre via a control box:

Control boxes

Products: Control boxes

The 'control box' or 'base unit' is the part of the telecare system which is connected to your phone line, and receives signals from your personal buttons and sensors