Clear, practical advice on daily living equipment
The 'control box' or 'base unit' is the part of the telecare system which is connected to your phone line, and receives signals from your personal buttons and sensors. Most control boxes have two cables attached, one cable connects to your phone line and another cable needs to be plugged into an electric socket. Any personal buttons, sensors or alerting devices communicate with the base unit via radio signals and thus dont need to be connected with wires. Most base units contain a speaker and microphone to enable you to have a conversation with your monitoring centre . The microphone is quite sensitive so you can be some distance from the base unit and still be heard by the call centre staff. Many base units have an alarm button on the front to trigger the alarm (although you're more likely to use your personal alarm button) and a cancel button to cancel an accidental alarm call.