Contact for the public

Public Helpline currently closed

Our Helpline is currently closed, due to re-open on 1st July 2022. We apologise for any inconvenience caused by the temporary break in service. 

Our Frequently Asked Questions page carries useful information that may answer your question.

AskSARA, our online self-assessment tool, may be able to help you to find the right products for your needs. Just select a topic of daily living, answer a few questions and receive OT written information and advice based on your answers. 

You can access AskSARA here

You can also post a question on the You'reAble forum. It’s free to join the forum and the community is supportive and knowledgeable. The forum is an online community of and for disabled and older people and their families/carers offering peer support. 

You can access You'reAble here.



Contact for professionals

DLF Head Office Living Made Easy, AskSARA, DLF-Data & any other business 

DLF - Shaw Trust
Black Country House
Rounds Green Road
B69 2DG

Tel: 0300 123 3084, 9am - 5pm, Mon-Fri

Please note that this phone number is not suitable for the public wishing to access our helpline, the team have limited capacity and will not be able to help.

DLF Training
If you have any enquiries about training, please call 0300 123 3084 or email

DLF Data Services
National Retailers can find out more here about working with us. If you have any other enquiries about listing products, please call 0300 123 3084 or email


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