Contact for the public

If you would prefer to speak to someone for advice about daily living equipment, please contact our Helpline on 0300 999 0004.

Our experienced advisors will help you find the solution to your problem and can send you information on products that might help you, where you can buy equipment and other useful organisations that might be able to help you.

You can also post a question on the Youreable forum. it’s free to join the forum and the community is supportive and knowledgeable. The forum is an online community of and for disabled and older people and their families/carers.

Contact us
Helpline: 0300 999 0004
Opening times: 9am - 5pm, Monday-Friday

Contact for professionals

DLF Head Office Living Made Easy, AskSARA, DLF-Data & any other business 

DLF - Shaw Trust
Black Country House
Rounds Green Road
B69 2DG

Tel: 0300 123 3084, 9am - 5pm, Mon-Fri

DLF Training
If you have any enquiries about training, please call 0300 123 3084 or email


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