Key Features

• Designed for Independence and Ease of UseThe NPD is specifically engineered for individuals with impaired lip closure or those who find it difficult to suck liquid through a straw.User-Controlled Pumping: A remote switch allows users to trigger small, controlled measures of liquid at their own speed.Flexible Positioning: The adjustable "bendy arm" holds the delivery tube in the precise position needed for the user, ensuring comfortable access without needing to hold a cup.Bespoke Flow Rates: The system is fully programmable, allowing you to select a pumping volume (from light sips to larger swallows) that is safe and appropriate for the user's specific requirements. Designed for Independence and Ease of UseThe NPD is specifically engineered for individuals with impaired lip closure or those who find it difficult to suck liquid through a straw.User-Controlled Pumping: A remote switch allows users to trigger small, controlled measures of liquid at their own speed.Flexible Positioning: The adjustable "bendy arm" holds the delivery tube in the precise position needed for the user, ensuring comfortable access without needing to hold a cup.Bespoke Flow Rates: The system is fully programmable, allowing you to select a pumping volume (from light sips to larger swallows) that is safe and appropriate for the user's specific requirements.
• Compact, Portable, and Long-LastingDesigned to be used at home, in care settings, or on the move, the NPD offers true flexibility:Versatile Power Options: Featuring a high-capacity internal battery, the unit typically only needs charging between once a week and once a month.USB-C Charging: Includes a modern USB-C charging port for convenience, with the ability to continue using the device even while it is plugged in.Robust and Lightweight: The compact footprint fits easily on bedside trays or dining tables, making it a perfect companion for outings and holidays.
• Intuitive Interface and Safety FeaturesWhile the technology inside is advanced, the user experience is kept simple and safe:Safety Pauses: To prevent the risk of choking, the system enforces a necessary pause between cycles, giving the user ample time to swallow safely before the next sip can be triggered.Clear Visual Feedback: The integrated display shows the current program number, pump cycle status, and a "C" prompt when it’s time to charge the battery.Smart Power Management: The display automatically dims to save battery life but "wakes up" instantly with a simple tap of the switch.External Switch Compatibility: The remote switch can be positioned anywhere that suits the user—operated by hand, foot, elbow, or head—and is supplied with Velcro for secure mounting.Simple Programming: Adjusting the liquid volume is a quick process using the on-board buttons, ensuring the device can adapt as a user’s needs change throughout the day.Priming Mode: A dedicated "P" mode allows for quick filling of the tube at the start of a meal, so there is no delay when the user is ready to drink.
• Hygiene and MaintenanceThe NPD is designed for high-standard clinical hygiene with minimal effort:"Clean-Pump" Technology: Because the liquid is contained entirely within the food-grade tubing, it never touches the mechanical pump head. This eliminates internal contamination and makes deep cleaning a breeze.Easy-Load Tubing: The lever-action tube clamp makes it simple to load and remove tubing for cleaning without spills.Purée Compatible: The powerful internal mechanism can handle thickened fluids and puréed foods. After use, the system can be flushed with water in priming mode for a quick and effective clean. Hygiene and MaintenanceThe NPD is designed for high-standard clinical hygiene with minimal effort:"Clean-Pump" Technology: Because the liquid is contained entirely within the food-grade tubing, it never touches the mechanical pump head. This eliminates internal contamination and makes deep cleaning a breeze.Easy-Load Tubing: The lever-action tube clamp makes it simple to load and remove tubing for cleaning without spills.Purée Compatible: The powerful internal mechanism can handle thickened fluids and puréed foods. After use, the system can be flushed with water in priming mode for a quick and effective clean.
• Support & Service from Neater SolutionsNeater Solutions provides a high level of technical support to ensure the equipment works perfectly for each individual:Free Home Assessments & Trials (UK):One free home assessment or postal trial is offered to every UK client to test the equipment in a real-life setting.Postal trials typically last 5 days and include secure delivery and collection.Remote Technical Support & Resources:Free technical support is available via email, telephone, or video call.A full library of setup videos and instruction manuals is built directly into the tablet and available on the website.Long-term Maintenance:3-Year Warranty: Included as standard on all new main equipment.Repairs: Repairs can be arranged for up to 10 years from the date of purchase.Refurbishment Programme: For devices up to 7 years old, a full refurbishment is available to bring the unit up to current standards (includes a 2-year warranty).