Unsure about if this product suits your needs?
Let AskSARA guide you

Three simple steps to your personalised advice report

1 Choose a topic

2 Answer some questions

3 Get advice

Start here

Slippers and bootees

This section includes men's, women's and children's slippers and bootees designed to provide support and comfort. Some slippers and bootees may be bespoke, some may be sold singly or in unequal sizes. Some slippers and bootees are washable.

Non-standard sized slippers and bootees, for example extra wide or extra deep, may assist you if you have arthritis or swelling in your feet.

Orthopaedic slippers and bootees are made either with integral arch and heel supports, or with extra depth and/or width for inserting insoles and orthotic supports prescribed for specific foot conditions.

Comfort slippers and bootees may be made from materials that are least likely to cause allergies and may have additional cushioning. People with a specific condition that affects their feet, such as arthritis, diabetes or sensitive feet. may find this footwear helpful.

Post-operative slippers and bootees are mostly intended for temporary wear. For example, they may be used following surgery, and/or where a dressing or a cast has been applied to hold your foot or leg in position. They will have a greater depth to accommodate additional dressings to your foot, or extensive swelling, and may be used on one foot only.

Footmuffs and warmers allow your feet to be enclosed, usually both together, for warmth while you are sitting. Some have provision for an integral heat source, such as a microwaveable gel sachet. They may be useful if you often get cold feet due to having limited movement or poor circulation to your feet.

Bali Ladies Extra Wide Boot
Extra wide fitting boots. Comprises: extra wide opening; soft leather upper and leather lining; deep toe box; two long touch-fastening straps that can...
Barla Ladies Extra Wide Boot
Extra wide fitting boots. Comprises: soft leather upper and warm lining; deep and wide toe box; touch-fastening strap that can be adjusted to suit the...
Bespoke Made To Measure Ladies Boots
Ladies boots. Comprises: deep padded collar; low version with tabs forward, designed for ease in putting on and taking off. Options: range of colours.
Bespoke Made To Measure Ladies Shoes
Ladies shoes. Comprises: flat heel; deep opening for foot access. Options: range of colours.
Black Deluxe Cast Sandal
Sandal-style cast shoe. Comprises: canvas upper with shock absorption; three touch and close fastening straps, two over-foot, one at the rear; fits le...
Celt Boots Slippers And Moccasins
Warm hand-finished boots in three lengths, which allows for some requirements including adding an opening or fastening. Slippers, moccasins and childr...
Childrens Orthopaedic Footwear
Range of footwear designed to give functional support with style. Design of ankle-foot orthosis boot permits accommodation of an orthosis. Options inc...
Classic Medical Surgical Shoe
Temporary post operative shoe which can be used as a cast shoe. Comprises: semi-rigid slight rocker sole with non-skid grip; breathable, tricot upper...
Classic Wrap Around Boots
Wrap-around boot. Comprises: opens out flat to take on and off; low profile rubber sole; closed toe; Velcro strapping on the heel and top of foot. Opt...
Cosyfeet Extra Roomy Fabric Mens Shoes
A range of mens fabric shoes with extra width and depth designed for swollen or bandaged feet. Options: laces or touch fastenings; strap extensions; c...
Cosyfeet Extra Roomy Fabric Women's Shoes
Range of fabric extra wide and extra deep women's shoes designed for wide, swollen or bandaged feet. Options: Elastane upper that stretches to fit; to...
Cosyfeet Extra Roomy Mens Boots
Range of men's boots which are extra wide and extra deep designed for swollen or bandaged feet. Comprises: touch fastening. Options: seam-free; padded...
Cosyfeet Extra Roomy Mens Shoes
Range of extra wide, extra deep men's shoes designed for wide, swollen or bandaged feet. Options: touch or lace fastening; seam-free; padded tongue an...
Cosyfeet Extra Roomy Mens Slippers
Range of men's slippers with extra width and depth designed for swollen feet. Comprises: adjustable touch fastening. Options: strap extensions; open o...
Cosyfeet Extra Roomy Women's Boots
A range of extra wide and extra deep women's boots designed for wide, swollen or bandaged feet. Options: seam-free; removable insole or footbed; cushi...
Cosyfeet Extra Roomy Women's Sandals
A range of extra wide and extra deep women's sandles designed for wide, swollen or bandaged feet. Options: closed or open back; touch or lace fastenin...
Cosyfeet Extra Roomy Women's Shoes
Range of extra wide and extra deep women's shoes designed for wide, swollen or bandaged feet. Options: Elastane upper that stretches to fit; touch or ...
Cosyfeet Extra Roomy Women's Slippers
Range of extra wide and extra deep women's slippers designed for wide, swollen or bandaged feet. Options: seam-free; removable, cushioned insole; open...
Buying equipment

There are several factors to consider when purchasing equipment.

Making complaints and reporting unsafe products

In most instances a complaint should initially be made to the supplier who provided you with the item. CAB has a range of guidelines on their website on making a complaint about poor service or faulty goods. These include complaining by phone, complaining in writing and template letters. CAB advice about making a complaint.
If you are not satisfied with the supplier's response then you may choose to complain to:

  • an ombudsman scheme
  • a regulator
  • an independent mediator
  • a trade association (if the supplier is a member of one)


Safety incidents involving medical devices can be reported to the Medicines and Healthcare products Regulatory Agency (MHRA) on the GOV UK website www.mhra.gov.uk or their Adverse incident centre hotline 020 3080 7080. The MHRA is the government agency responsible for ensuring that medical devices and medicines work and are acceptably safe. Their definition of 'Medical devices' includes devices used for assisting patients and users, thus many daily living aids such as bath lifts, commodes and walking sticks are medical devices. Any incident involving the safety of a medical device (including safety issues with its instructions for use) should be reported to the MHRA, especially if the incident contributed to, or could have caused injury, life-threatening illness or death.

Buying from a private person

Buying from a private person gives you fewer rights. You will only be able to claim against the seller if the product doesn't match its description or if the seller did not own it. Consequently, some firms occasionally pretend to be private sellers to avoid their legal responsibilities towards customers. If you suspect this has happened to you find out about your rights and what action to take on the Citizens Advice Bureau (CAB) website https://www.citizensadvice.org.uk/consumer/ or call 0345 404 0506 to speak to the Citizen Advice consumer helpline.


The length of the manufacturer's guarantee does not limit any claim you may make to the seller as if a product develops a fault outside the guarantee period you can still claim against the seller if you can show that the fault was unreasonable at that period in the products life.


You may be asked whether you would like to purchase an extended warranty. Remember that your statutory rights exist, under the Sale of Goods Act, whether or not you choose to buy their warranty and whether or not the goods came with any guarantee. Manufacturers' guarantees are separate from the automatic rights you have against the seller, and may be more limited. For more information read the Citizens Advice Bureau guide to guarantees and warranties.

Maintenance and insurance

For large complex items, such as a stairlift, check what kind of maintenance contract the supplier offers.

Membership of trade associations

Some suppliers are members of a trade association. Many of these trade associations have a code of practice that governs their members' customer service, and thus may help to project you from unscrupulous selling practices. For example, some trade associations prohibit their members from contacting people uninvited to try and sell their products. They may also prohibit their members from using high pressure selling tactics such as offering a discount if you order that day, or phoning their manager while demonstrating the equipment to you to agree a 'special discount/deal'. Thus if you have a choice of suppliers for the product you wish to purchase we recommend you consider the suppliers who are members of trade association.

We record suppliers' membership of several trade associations (see a list of these trade associations) and our ratings give greater weighting to trade associations with codes of practice which are approved by the Office of Fair Trading (OFT) (e.g. the British Healthcare Trade Association) or governed by an audit scheme which meets the requirements of the United Kingdom Accreditation Service (UKAS).

We also record whether suppliers meet the ISO 9000 series of standards. These standards define a Quality System which certifies that formalised business processes are being applied, and thus may be another indicator to look for if you have a choice of suppliers.


You may be able to purchase equipment designed for use by disabled people without paying the VAT if you are 'chronically sick or disabled', and you are buying the item/s for your own personal or domestic use. For VAT purposes, a person is 'chronically sick or disabled' if they:

  • Have a physical or mental impairment which has a long-term and substantial adverse effect on their ability to carry out everyday activities.
  • Have a condition that the medical profession treats as a chronic sickness (e.g. diabetes).
  • Are terminally ill.


So, you won't qualify if you're only temporarily disabled or incapacitated (e.g. if you have a broken leg).

Examples of products which are likely to qualify for VAT relief (if intended for the personal or domestic use of a chronically sick or disabled person) include:


  • wheelchairs
  • stairlifts
  • computer software or hardware designed specifically for disabled individuals
  • kettle tippers, tap turners, button hooks and similar gadgets or devices that are designed solely to make everyday tasks easier for disabled individuals
  • artificial limbs
  • vehicles that have been adapted for use by a wheelchair or stretcher user


Price is important but, if we list more than one supplier, it is important to look for more than just the cheapest price. Check when the prices were last updated (this should be stated under each price). Consider whether:

  • Postage/delivery is included (if shopping by mail order or online)
  • Is the supplier a member of a trade association? (see below)
  • Is one supplier listing the price with VAT and another without VAT?
  • Check the suppliers' returns policies and any guarantees / warranties (see below).
  • For complex equipment that requires maintenance and/or servicing check what's included in the price and what the ongoing costs will be.

Get advice and an assessment

Experienced therapists or trusted assessors know a lot about products and will help you make sure the product is right for you now and will continue to be suitable in the future. 


You may be able to get an assessment and advice from social services. GOV.UK website
Alternatively you may choose to pay for a private occupational therapist. If you wish to request a private appointment with an occupational therapist then you can obtain details of local private occupational therapists from the 'College of Occupational Therapists Specialist Section - Independent Practice' (COTSS-IP) website. www.cotss-ip.org.uk or phone their enquiry Line: 0845 129 7699.
You can check whether a therapist is state registered with the Health Care professions Council (HCPC) at www.hcpc-uk.org/audiences/

Try before you buy

You can find out about products and try them out, with independent advice at an Independent Living Centre (ILC). There are about 30 ILCs in the UK. Most do not sell products but they will be able to tell you where to buy them. We recommend you make an appointment before you visit

You could view equipment at an exhibition. They are a good opportunity to see what's available and meet the competing suppliers. The main exhibition of equipment is NAIDEX, held annually at the National Exhibition Centre in Birmingham, and Glasgow. www.naidex.co.uk

Support us by donating

Need to speak to us?
back to top