The Oysta Pearl+ is a compact, streamlined version of a mobile phone. The Oysta Pearl+ can be carried in a pocket, on a keyring, or on a lanyard. When a fall is detected, it will automatically activate an SOS alert which will notify a chosen contact or if you opt for monitoring; an Alarm Receiving Centre (ARC.) An SOS alert can also be manually requested by the SOS button on the Oysta Pearl + and will also go through to the ARC or chosen contact. Our Oysta Pearl + provides peace of mind to Vulnerable Independent People (VIPs) so that they can remain independent and safe when they are outside of the home, and their care circle stays informed and available at a push of a button.
The Pearl+ is a compact, streamlined version of a mobile phone. Our Pearl + provides peace of mind to VIPs that they can remain independent and safe when they are outside of the home, and their care circle stays informed and available at a push of a button. Benefits to Family Members and Carers (the Care Circle) Fall Detection – Should the VIP have a fall, it will automatically connect them to their chosen contact or Alarm Receiving Centre (ARC.) Location Updates – You can see on IntelliCare, where your VIP is located so if they need help, you can guide them directly to their location. Safe Zones are areas where the VIP is likely to travel. Should the VIP travel outside those safe zones anytime, or during specific times, of the day or night, a care alert is triggered. WeatherWatch notifies the care circle if the VIP is outside after dark or in extreme weather conditions. You can conduct a welfare check before problems occur, and if needed, guide them home using the location feature on IntelliCare. Reminder Messages can be pre-set, flashing up on the Pearl+ display screen to remind the VIP to take medication. Whitelist of Contacts – Only authorised callers from the care circle can contact the Oysta Pearl +which eliminates spam calls to the VIP. The whitelist can be changed at any time to add/remove contacts. Status Alerts – Through IntelliCare, you’ll be notified if your VIP’s device is switched on/ off, has a low battery or if there has been ‘no activity’, indicating that the device has not been worn or used. Four-day Battery Life – Once the Pearl+ is charged, the device should remain with power for up to 4 days depending on settings and usage. Benefits for Vulnerable Independent People (VIPs). One Touch SOS Button – When the VIP is in distress or simply needs peace of mind, they can press the discreet, SOS button. The Oysta Pearl +connects the VIP to their chosen emergency contact or Alarm Receiving Centre (ARC) and makes a hands-free, two-way voice call. Fall Detection – In the event of a fall, an SOS call is automatically activated. Two-way Voice Calls – The Pearl +has a loudspeaker and a sensitive microphone to allow clear voice communication to help. Audio Reminders – When the device has a low battery, the Oysta Pearl + prompts the VIP to charge the device. Auto Answer – Calls are automatically answered when received on the Oysta Pearl +. No need to press a button, saving time and effort in an emergency or a welfare check situation. What is IntelliCare™? When you purchase the Oysta Pearl +, you can opt to have access to IntelliCare™. IntelliCare is a smart cloud-based platform that shows connected devices such as the Oysta Pearl + in a secure dashboard. You can log in via your phone or internet browser at any time and see a real-time reflection of your loved one’s activity and location. You can see if they have been moving less/more than usual and when they are out, you are able to zoom in and see exactly what road they are on or if they are simply at home. From within IntelliCare, safe zones (a highlighted radius on a map) can be configured so that you also receive a notification if they leave their normal zone of activity, e.g. if you have a wandering loved one, you’d be notified if they go outside that zone, you could then locate them and call them through the Oysta Pearl + to check they are okay or help direct them back. Even if you opt for the monitoring service, you will receive notifications if your VIP: Activates the SOS button Has a fall Has left their safe zone Is outside in cold weather or out after dark Needs to charge their device.
http://www.oysta-technology.com
Oysta Technology UK
Home Ground Barn
Pury Hill Business Park
Nr Alderton
Towcester
Northamptonshire
NN127LS
UK
01295530101 info@oysta-technology.comNo Key Features have been specified for this product
No dimensions have been specified for this product
No product specification has been specified.
There are several factors to consider when purchasing equipment.
Experienced therapists or trusted assessors know a lot about products and will help you make sure the product is right for you now and will continue to be suitable in the future.
You may be able to get an assessment and advice from social services.
Alternatively you may choose to pay for a private occupational therapist. If you wish to request a private appointment with an occupational therapist then you can obtain details of local private occupational therapists from the 'College of Occupational Therapists Specialist Section - Independent Practice' (COTSS-IP) website. www.cotss-ip.org.uk or phone their enquiry Line: 0845 129 7699.
You can check whether a therapist is state registered with the Health Care professions Council (HCPC) at www.hcpc-uk.org/audiences/
You can find out about products and try them out, with independent advice at an Independent Living Centre (ILC). There are about 30 ILCs in the UK. Most do not sell products but they will be able to tell you where to buy them. We recommend you make an appointment before you visit
You could view equipment at an exhibition. They are a good opportunity to see what's available and meet the competing suppliers. The main exhibition of equipment is NAIDEX, held annually at the National Exhibition Centre in Birmingham, and Glasgow. You can find further information on the NAIDEX website.
Buying from a private person gives you fewer rights. You will only be able to claim against the seller if the product doesn't match its description or if the seller did not own it. Consequently, some firms occasionally pretend to be private sellers to avoid their legal responsibilities towards customers. If you suspect this has happened to you find out about your rights and what action to take on the Citizens Advice Bureau (CAB) website or call 0345 404 0506 to speak to the Citizen Advice consumer helpline.
Some suppliers are members of a trade association. Many of these trade associations have a code of practice that governs their members' customer service, and thus may help to project you from unscrupulous selling practices. For example, some trade associations prohibit their members from contacting people uninvited to try and sell their products. They may also prohibit their members from using high pressure selling tactics such as offering a discount if you order that day, or phoning their manager while demonstrating the equipment to you to agree a 'special discount/deal'. Thus if you have a choice of suppliers for the product you wish to purchase we recommend you consider the suppliers who are members of trade association.
We record suppliers' membership of several trade associations (see a list of these trade associations) and our ratings give greater weighting to trade associations with codes of practice which are approved by the Office of Fair Trading (OFT) (e.g. the British Healthcare Trade Association) or governed by an audit scheme which meets the requirements of the United Kingdom Accreditation Service (UKAS).
We also record whether suppliers meet the ISO 9000 series of standards. These standards define a Quality System which certifies that formalised business processes are being applied, and thus may be another indicator to look for if you have a choice of suppliers.
You may be able to purchase equipment designed for use by disabled people without paying the VAT if you are 'chronically sick or disabled', and you are buying the item/s for your own personal or domestic use. For VAT purposes, a person is 'chronically sick or disabled' if they:
So, you won't qualify if you're only temporarily disabled or incapacitated (e.g. if you have a broken leg).
Examples of products which are likely to qualify for VAT relief (if intended for the personal or domestic use of a chronically sick or disabled person) include:
Price is important but, if we list more than one supplier, it is important to look for more than just the cheapest price. Check when the prices were last updated (this should be stated under each price). Consider whether:
The length of the manufacturer's guarantee does not limit any claim you may make to the seller as if a product develops a fault outside the guarantee period you can still claim against the seller if you can show that the fault was unreasonable at that period in the products life.
You may be asked whether you would like to purchase an extended warranty. Remember that your statutory rights exist, under the Sale of Goods Act, whether or not you choose to buy their warranty and whether or not the goods came with any guarantee. Manufacturers' guarantees are separate from the automatic rights you have against the seller, and may be more limited. For more information read the Citizens Advice Bureau page on claims using guarantees and warranties.
For large complex items, such as a stairlift, check what kind of maintenance contract the supplier offers.
In most instances a complaint should initially be made to the supplier who provided you with the item. CAB has a range of guidelines on their website on making a complaint about poor service or faulty goods. These include complaining by phone, complaining in writing and template letters. CAB advice about making a complaint.
If you are not satisfied with the supplier's response then you may choose to complain to:
Safety incidents involving medical devices can be reported to the Medicines and Healthcare products Regulatory Agency (MHRA) on the GOV UK website www.mhra.gov.uk or their Adverse incident centre hotline 020 3080 7080. The MHRA is the government agency responsible for ensuring that medical devices and medicines work and are acceptably safe. Their definition of 'Medical devices' includes devices used for assisting patients and users, thus many daily living aids such as bath lifts, commodes and walking sticks are medical devices. Any incident involving the safety of a medical device (including safety issues with its instructions for use) should be reported to the MHRA, especially if the incident contributed to, or could have caused injury, life-threatening illness or death.
If you know that there is a certain product that will help you, feel free to browse through our online catalogue or use our search tool for specific product names on the Living Made Easy website. National retailers are listed against each product and you can click on their link to go directly to their website to order that product or contact the retailer for more information. Don't forget to tell them you found their information on our site.
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